Account and payment support
Email hello@kellokollo.online with a short description of the issue. For a payment question, include your order reference and the payment method. Do not send passwords, full card details or identity documents.
Report a community concern
Use the Report option on the relevant profile, post, comment or message. This links the concern to the content moderators need to review. Add context and use blocking if you want to stop contact.
Can’t sign in?
Use the password reset page with your account email. Check your spam folder for the reset email. If you still need help, contact support from the email associated with your account.
Before you contact us
Check the help answers and payment and refund policy. Kellokollo support is not an emergency service.