Kellokollo Plus and post promotions are prepaid digital services. Prices, duration, and payment method are shown before placing an order. There is no automatic renewal.
If payment was duplicated, charged incorrectly, or a purchased feature did not activate, contact support with your order reference so we can investigate. Pending bank-transfer orders do not activate until an administrator confirms receipt.
Refund requests are reviewed by support and processed through the original payment channel where possible. Any rights required by applicable law remain unaffected.
Need a hand?
Contact hello@kellokollo.online.